Privacy Policy

Last Updated: December 15, 2025

Charlottesville Wedding Society LLC (“CWS,” “we,” “us,” or “our”) values your privacy. This Privacy Policy explains how we collect, use, disclose, and protect information when you visit or use our website and related services (collectively, the “Website” or “Services”). This Privacy Policy does not modify or limit any disclaimers, limitations of liability, or indemnification obligations set forth in the Terms of Service or Member Agreement.

This Policy applies to wedding vendors and businesses (“Vendor Users”) and other visitors to the Website. While only Vendor Users are currently able to create accounts, CWS may enable account creation for engaged couples or other users in the future (“Couple Users”). References to “Users” include both current and future account types.

1. Information We Collect

A. Information you provide to us

We may collect information you provide directly, including:

Vendor account and profile information: name, business name, email address, phone number, service area, website and social links, category, biography, pricing notes (if provided), and other listing details.
Submitted content: photos, videos, logos, portfolio images, descriptions, and other materials you upload or submit (“User Content”).
Communications: messages sent through inquiry forms, emails to CWS, RSVP submissions, and customer support requests.
Event participation information: RSVP status and attendance-related details for CWS-hosted events.
Future account data: if Couple User accounts are introduced, we may collect similar account and communication information necessary to operate the Services.

B. Information collected automatically

When you use the Website, we may automatically collect:

Device and usage data: IP address, browser type, operating system, referring URLs, pages viewed, links clicked, and approximate location.
Log and performance data: access times, errors, and interactions with site features.

C. Information from third parties

We may receive limited information from trusted third parties, including:

Payment processors: Payments are processed by Stripe. CWS does not store full credit card numbers. We may receive transaction confirmations, billing ZIP/postal codes, and payment status information.
Email and marketing platforms: We use Flodesk and Mailchimp to manage communications and newsletters.
Analytics and infrastructure providers: We may receive aggregated or de-identified usage information to help us understand how the Website is used.

2. How We Use Information

We use information to:

Operate, maintain, and improve the Website and Services
Create and manage vendor accounts and listings
Facilitate inquiries and connections between users
Process memberships, payments, and renewals
Communicate with you about your account, events, updates, or support requests
Promote CWS and the Charlottesville wedding vendor community, consistent with our Terms of Service
Monitor and enforce compliance with our Terms and policies
Comply with legal obligations and protect the security of the Website

3. How We Share Information

A. Public information

Vendor profile information and submitted content may be publicly visible on the Website.

B. With other users

When inquiries are submitted, relevant contact information is shared with the intended Vendor User to facilitate communication.

C. With service providers

We share information with vendors that help us operate the Website, including hosting providers, Stripe, Flodesk, Mailchimp, analytics providers, and customer support tools. These providers may access information only as necessary to perform services on our behalf.

D. Legal and safety purposes

We may disclose information if required to comply with law, legal process, or governmental requests, or to enforce our Terms, investigate potential violations, or protect the rights and safety of CWS, Users, or others.

E. Business transfers

If CWS is involved in a merger, acquisition, or sale of assets, information may be transferred as part of that transaction.

4. User Content, Images, and Promotional Use

User Content submitted to the Website may be displayed publicly and used in accordance with our Terms of Service. This may include use of vendor names, business information, images, and likeness for promotional, marketing, and community-building purposes related to CWS.

CWS may photograph or record CWS-hosted events and use such media for promotional purposes. Attribution may be provided where reasonably practicable but is not guaranteed.

5. Data Retention

We retain information for as long as reasonably necessary to provide the Services, meet legal and business requirements, resolve disputes, and enforce agreements.

6. Cookies and Tracking Technologies

We use cookies and similar technologies to support Website functionality, analyze usage, and improve performance. You can manage cookie preferences through your browser settings; disabling cookies may affect Website functionality.

7. Third-Party Links

The Website may contain links to third-party websites or services. This Privacy Policy does not apply to third-party practices, and we encourage you to review their privacy policies.

8. Security

CWS uses reasonable administrative, technical, and physical safeguards to protect information. However, no system can be guaranteed to be 100% secure.

9. Children’s Privacy

The Website is not intended for children under the age of 13, and CWS does not knowingly collect personal information from children.

10. Your Rights and Choices

Depending on applicable law, you may have the right to access, update, or request deletion of certain personal information.

Marketing emails: You may opt out of marketing communications via the unsubscribe link in emails sent through Flodesk or Mailchimp.
Account updates: Vendor Users may update profile information through their account or by contacting CWS.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Changes will be posted on the Website with an updated “Last Updated” date. Continued use of the Website after changes constitutes acceptance of the revised Policy.

12. Contact Information

For questions or requests regarding privacy:

Charlottesville Wedding Society LLC
Email: support@cvilleweddingsociety.com
Mail: 536 Pantops Center #394, Charlottesville, VA 22911
Attn: Privacy / Legal